Emergency Crisis/Help Lines (24-hour)

Santa Clara County

  Santa Clara University Community Referrals page

(hospitals, urgent care, dental emergencies and mental emergencies)

 

Abuse and Neglect  
Adult Community Services (Santa Clara) 2011 (800) 510-2020
Adult Protective Services Reporting Line (800) 414-2002
Child Abuse Reporting Line (Child Protective Services) (408) 299-2071 (San Jose) (408) 683-0601 (Gilroy) (650) 493-1186 (Palo Alto)
Childhelp USA Child Abuse Line (800) 4-A-CHILD [800-422-4453]
Basic Needs:   Food1, Clothing2, Shelter3  
Bill Wilson Center (Youth) 1,2,3 (408) 243-0222
Emergency Housing Consortium3 (408) 408-539-2100
Second Harvest Food Connection Hotline1 (800) 984-3663
Chemical Dependency  
 
 
 
Advanced Recovery Systems – Signs of Addiction
 
 
 
 
 
 
 
 
(408) 374-8511
 
Children (Missing) Re 
CA Missing Person Hot Line (800) 222-FIND(3463)
Child Find of America (800) I-AM_LOST (800-426-5678)
National Center for Missing/Exploited Children (800) 843-5678
National Runaway Safeline (800) 786-2929
Community Information & Referrals  
Crisis Hotline for adults & children (24 hr.) (no website) (408) 279-8228
Information & Referral for Services in Santa Clara County 2-1-1 (408) 299-5151
Disaster Relief & On-Site Intervention  
PG&E Power Outages Information Line (info only) (800) 743-5002
Domestic & Family Violence  
Community Solutions Crisis Line (South County) (408) 683-4118
Asian Women’s Home (408) 975-2739
National Domestic Violence Hot Line (800) 799-SAFE (7233)
Next Door Solutions (San Jose Area) (408) 279-2962
 
(800) 572-2782
Health & Bioterrorism  
Valley Medical Center (Free medical advice) (888) 334-1000
Santa Clara Fire Dept Database for Residents w Special Needs (408)615-4900
Law Enforcement (911 for emergencies; non-emergency numbers below)  
Campbell Police Dept. (408) 866-2121
Los Gatos Police Dept. (408) 354-8600
Milpitas Police Dept. (408) 586-2400
Mountain View Police Dept. (650) 903-6395                    
Palo Alto Police Dept. (650) 329-2413
San Jose Police Dept. (408) 277-8900
Santa Clara Police Dept. (408) 615-4700
Santa Clara Sheriff’s Dept. (and links to county jail) (408) 808-4400
Parental Stress’ & Parenting Info  
TALK Line Family Support Center (408 area code) (408) 279-8228
Poison Control  
California Poison Control Center Public Hotline Statewide   (800) 222-1222
Rape & Sexual Assault  
YWCA in Santa Clara Valley (Rape Crisis Ctr.) (800) 572-2782
Suicide, Mental Heath, Other Crises  
Suicide & Crisis Hot Lines (Mental Health) (408) 279-3312 (650) 494-8420
VMC Emergency Psychiatric Services (408) 855-6100
Alum Rock Crisis Line (north/central county) (408) 294-0579
Community Solutions Crisis Line (South County) (408) 683-4118
EMQ Child/Adolescent. Mobile Mental Health (no website) (408) 379-9085
Emergency Medical Transportation  
Emergency Medical Response (dispatch) (888) 650-5472

    

Non-Emergency Help Lines

Santa Clara County

(* = 24-hour voicemail)  

Basic Needs:   Food1, Clothing2, Shelter3  
California SSA “cal win” (select your county on website) (408) 758-4689
Calvary Church House of Hope Food Pantry1 (Sat mornings) (408) 356-5126
CityTeam Ministries * (408) 293-46571,2 (408) 288-21533 (men) (408) 885-80803 (women)
Family Supportive Housing1,3 (single- & two-parent families) (408) 926-8885
Second Harvest Food Connection Hotline1 (800) 984-3663
Financial Assistance (cash assistance, e.g., CalWorks) (877) 962-3633
Food Stamps (Santa Clara Social Services Agency) 1 (408)271-5500
CalFresh 1 (877) 962-3633
LifeMoves Georgia Travis House 1,2,3 * (formerly, InnVision) (408) 271-1630
LifeMoves Villa1,2,3 * (formerly, InnVision) (408) 271-0685
Loaves and Fishes Family Kitchen1 (408) 998-1500
Sobrato House Youth Center (EHC) 1,2,3 * youth ages 18-21 (408) 539-2180
Meals on Wheels1 (408) 755-7680
Sacred Heart Community Service 1,2 * (408) 278-2160
Salvation Army of Silicon Valley 1,2,3 * (408) 282-1165 (San Jose) (408) 247-4588 (Santa Clara)
Shelter Bed Hot Line3 * (website is LifeMoves) (800) 774-3583
St. Luke’s Episcopal Church Food Pantry1 (Tues 10am) (408) 354-2195
St. Mary’s Catholic Church1 (Thurs 10a-noon) (408) 354-3726
Chemical Dependency See list of recovery groups
Al Anon and Alateen (ages 7-19) (650) 592-7935 (408) 379-1051
Alcoholics Anonymous (Santa Clara) * (408) 374-8511
Alcoholics Anonymous Spanish Intergroup (408) 975-0826 (408) 295-0920
Cocaine Anonymous Help Line * (408) 966-9344
Community Solutions Crisis Line * (408) 683-4118
Gateway (SC Dept. of Alcohol/Drugs) * (800) 488-9919
Marijuana Anonymous * (408) 450-0796
Nar-Anon Family Groups * (408) 296-2474
 
 
(408) 998-4200
 
 
Child Care Providers1, Referrals2, Subsidies3  
Community Child Care Council 2,3 * (408) 487-0747
Choices for Children 3 (M-F, 8:30-5) (408) 297-3295
Head Start (Office of Education) 1 (M-F, 8-5) (408) 453-6900
Safely Surrendered Baby (877) 222-9723
YWCA Child Care Centers 1 * (408) 295-4011 x 237
Community Information & Referrals  
Bill Wilson Center Crisis Hotline (focus on youth) (408) 850-6125
Uplift Family Services (408) 379-3796
Disaster Relief & On-Site Intervention  
Note: every city runs a local emergency response team (CERT) … Here is a link to a list of 16 CERTs in Santa Clara  
American Red Cross Emergency Line * (877) 727-6771
Bill Wilson Center for Living with Dying * Critical Incident Stress Management (same phone) (408) 243-0222
Salvation Army of Silicon Valley 1,2,3 * (408) 282-1165 (San Jose) (408) 247-4588 (Santa Clara)
Domestic & Family Violence  
Family Violence Center (M-F, 8-5) San Jose Police Dept
 
 
(408) 277-3700
 
Financial Resources  
Medi-Cal Information (408) 758-3800
Salvation Army REACH (PG&E hardship) (800) 933-9677
Gay, Lesbian, Bisexual  
Billy De Frank Lesbian/Gay Community Ctr. (408) 293-3040
Bill Wilson LGBTQ Outreach (408) 925-0233
Trevor Crisis Line for Youth (866) 488-7386
National Gay and Lesbian Youth Hotline (800) 246-7743
Gay and Lesbian National Hotline (888) 843-4564
Health & Bioterrorism  
Center for Disease Control Outbreaks (800) 232-4636
LPCH Parent Information & Referral Line (800) 690-2282
SC Public Health Disease Control (408) 885-4214
Teen Health Line (800) 273-8255
Health Plans & Insurance  
MCAP California (Access for infants/mothers) (800) 433-2611
Baby CAL Info Line for Pregnant Women (phone only) (800) BABY-999 (222-9999)
Children’s Health Initiative (health ins for children in SC cty) (888) 244-5222
Medicare (Social Security Administration) (800) 772-1213 (info line) (800) 633-4227 (claim status)
Immigration & Citizenship  
Catholic Charities Immigration Legal Serv. (408) 944-0691
Center for Employment Training * (800) 533-2519
US Citizenship & Immigration Service (formerly, INS) (800) 375-5283
Job Search / Employment  
Work2Future OneStop (EDD) (M-F, 8-5) (Adults/youth) (408) 794.1234
NOVA Youth Employment (M-F, 8-5) (408) 730-7232
Law Enforcement  
Federal Bureau of Investigation (FBI) (650) 251-9520 (Palo Alto) (831) 722-8720 (Watsonville)
Silicon Valley Crime Stoppers Tip Line * (408) 947-7867
Legal & Justice  
Asian Law Alliance (M-F, 9-12 & 1-4) (408) 287-9710
Disability Rights California (800) 776-5746 (legal assist) (916) 504-5800 (all other assist)
District Attorney of Santa Clara County (M-F 8-5) (408) 299-7400
Legal Advocates for Children and Youth (LACY) * (408) 280-2416
Legal Aid Society of Santa Clara County (M-F, 8:30-5) (408) 998-5200
Mental Health Advocacy Project * (408) 294- 9730
Pro Bono Project of Silicon Valley (M-F 8-5) (408) 998-5298
Senior Adult Legal Assistance (SALA) (M-F 9-5) (408) 295-5991
Parental Stress’ & Parenting Info  
LPCH Parent Information & Referral Center (Daily, 7-11) (800) 690-2282
National Parent Helpline (phone only; M-F 10a-7p) (855) 427-2736
Parents Helping Parents (M-F 9-5) (Disabled) (408) 727-5775
Peninsula Family Advocacy Program * (650) 558-0915
California Poison Control Center Public Hotline Statewide  
 
 
Other Resources 
 
 
(800) 222-1222